It is a EUR 50* prepaid magnetic card that can be used to pay tolls at all automatic and manned toll booths on the Italian motorway network.
The prepaid Viacard is intended for all natural and legal persons and can be used on all vehicles for both private and commercial use.
As of 1 January 2024, the New Viacard Regulation is in force.
Where to request it:
For the distribution of prepaid Viacards to the public administration, please send an e-mail to info@autostrade.it.
At all toll stations on the Italian motorway network:
- in the Viacard automatic lanes, following the voice instructions and inserting first the ticket and then the card into the reader.
- in the manned toll booths, handing in the card and the entrance ticket.
The amount is automatically deducted from the value of the card until the credit is exhausted.
If the toll amount exceeds the remaining credit, it is possible to supplement the missing amount with another prepaid and/or cash Viacard at lanes equipped with an automatic cash machine or managed by an operator.
If the prepaid Viacard is not read in the automatic booth, remote assistance shall be requested by pushing the appropriate button and without leaving the vehicle.
In the event of theft and/or loss of the prepaid Viacard, it is possible to request reimbursement of the residual amount from Autostrade per l'Italia when the request is received.
Reimbursement will take place only upon presentation of the complaint or the declaration in lieu of an affidavit or a copy of the invoice proving the purchase of the Viacard itself.
The reimbursement may be requested through the following link: webform.autostrade.it/rimborso-tessere-viacard-prepagate/
In the event of deterioration or demagnetisation of the Viacard, it is possible to request reimbursement of the resulting residual amount from Autostrade per l'Italia when the request is received by attaching a photo or scan of the Viacard.
The reimbursement may be requested through the following link: webform.autostrade.it/rimborso-tessere-viacard-prepagate/
The reimbursement may be requested through the following link: webform.autostrade.it/rimborso-tessere-viacard-prepagate/
To apply for online billing, please follow the instructions at the following link autostrade.my.site.com/webformaspi/s/Fatturazione-ViaCard?language=en and attach a photo or scan of your Viacard.
Download Prepaid Viacard Regulations
As of 1 January 2024, the New Viacard Regulation is in force.
* EUR 25 and EUR 75 cards will be available while stocks last.