Accessibility for people with reduce mobility
Assistance to people with disabilities and reduced mobility
Autostrade per l'Italia guarantees a quality service to all its customers, while fully respecting the rights of people with disabilities and reduced mobility, by ensuring accessible and adequate services in all the areas it manages, and striving to constantly updating the information provided on its digital channels, available also through mobile devices.
In particular, in compliance with the obligations set out in Resolution 132/2024, Autostrade per l'Italia undertakes to provide an adequate number of accessible car parks and restrooms at the Service Stations within the network it manages, in collaboration with the service operators.
To ensure the information about dedicated services are easy to access, Autostrade per l’Italia has activated a specific telephone assistance by providing the option (key 8) of the Single Number 803.111.